Privacy Policy for Hotel SC Grand
At Hotel SC Grand, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or stay at our hotel. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect personal information from you in various ways, including when you:
- Make a reservation through our website or by phone
- Create an account on our website
- Sign up for our newsletter or promotional offers
- Contact us for inquiries or support
Types of Information We Collect:
- Personal Information: This includes your name, email address, phone number, mailing address, payment information, and any special requests related to your stay.
- Non-Personal Information: We may also collect non-personal information about your interaction with our website, including IP address, browser type, pages visited, and the time and date of your visit. This helps us analyze user behavior and improve our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Reservation Processing: To process and confirm your bookings and manage your account.
- Customer Service: To respond to your inquiries, provide customer support, and communicate with you about your stay.
- Marketing: To send you promotional offers, newsletters, and other information about our services that may interest you. You can opt-out of these communications at any time.
- Website Improvement: To analyze website usage and enhance the user experience by improving our services and offerings.
3. Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your personal information with third-party vendors who perform services on our behalf, such as payment processors, email service providers, and marketing agencies.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., compliance with legal obligations).
To exercise these rights, please contact us using the information provided below.
6. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We have no control over these websites and encourage you to review their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website and updating the effective date at the top of this page. We encourage you to review this policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Hotel SC Grand
Address: 3JP2+RX2, Chandra Nagar, Itanagar, Arunachal Pradesh 791113
Phone: +91 7399666688
